We all have different professional needs, learning styles, and goals, and that is why the CCAPA is a different option.
A professional certification sets you apart from the competition when a potential employer looks at your resume. Employers value and desire applicants and employees who continuously update their skills.
All applicants wishing to register as a CCAPA student must already be a member of the Association of Administrative Professionals (the AAP). Refer to the membership page for general membership forms.
Once your AAP membership is confirmed by the Treasurer you will have access to our Members Only section. Through there you will be able to enrol in the CCAPA program.
The AAP administers the CCAPA program along with our business partner, Think Business. The courses have been created for administrative professionals who prefer to work independently online and are not interested in the full leadership/management Centre of Expertise.
Courses cover the four Centres of Expertise. There are four courses required to complete the CCAPA program consisting of one compulsory course and three elective courses. Courses are taken through the AAP’s online portal. Courses can be taken in any order.
|Centre of Expertise||Related Courses|
|COMPULSORY – 1 course
|ELECTIVES – 3 courses
There is no minimum number of years of experience to enrol in the CCAP program. Experience can be accumulated while you are working through the program. However, to be awarded the certification you must have a minimum of three years’ work experience or two years’ experience if you have a Bachelor of Business Administration (BBA). Work experience must be verified by a supervisor/manager.
Verification of the mastery of the core competencies below must be provided prior to obtaining the CCAP certificate.
Work Competencies to be Validated**
- Financial/ accounting /budgets
- Project/Event Management
- File and Information Management
- Research, analytical, critical thinking and problem solving
- Meeting coordination (all aspects)
- Computer skills (Microsoft Office, spreadsheets),
- Internet Research
- Live Meeting/ Skype
- Other research expertise
- Social media
- Website management
- Electronic calendar/ scheduling
- Human Resources
- Time management/prioritizing
- Reliable and dependable
- Team player
- Leadership/Management skills
- Report/proposal writing,
- Public relations
- Business communications (both oral and written)
- Email protocol
- Interpersonal communications expertise to maintain successful professional relationships
These work competencies must be verified by a current or previous supervisor (or someone in a position to professionally confirm) that the CCAP student has demonstrated expertise in each of the four categories in a work component equaling a minimum of two working years.
These core competencies were identified by employers across the country as being crucial to the role of an advanced-level administrative professional.
CERTIFICATION RENEWAL REQUIREMENTS
The AAP encourages members to continuously upgrade their skills through continuing education. To remain consistent with other professional associations who require their members to renew their professional designation on a regular basis, we provide our CCAP graduates with a process to regularly renew their certification and maintain professional currency. Since April 1, 2010, students who enroll in and graduate from the CCAP program must complete a certification renewal process every three years.
For more information about certification renewal please go to our Certification Renewal page.